Privacy Policy

Last Updated: March 25, 2025

1. Introduction

Welcome to SEO Magic's Privacy Policy. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website and services.

We are committed to protecting your privacy and ensuring the security of your personal information. We understand the importance of maintaining the confidentiality of information that you have entrusted to us. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information.

When you use our website or services, you trust us with your information. We take this responsibility seriously and are committed to being transparent about our data practices. This Privacy Policy is designed to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

2. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and company details when you:
• Register for an account
• Submit a contact form
• Subscribe to our newsletter
• Request a quote or consultation
• Purchase our services
• Participate in surveys or promotions
• Interact with our customer support

Technical Information: When you visit our website, we automatically collect certain information about your device and your interaction with our website, including:
• IP address
• Browser type and version
• Operating system
• Device information
• Pages you visit on our website
• Time and date of your visit
• Time spent on pages
• Referring website addresses
• Other browsing statistics

Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. These technologies help us provide you with a better experience when you browse our website and allow us to improve our site. The types of cookies we use include:
• Essential cookies: Necessary for the operation of our website
• Analytical/performance cookies: Allow us to recognize and count visitors and analyze website usage
• Functionality cookies: Used to recognize you when you return to our website
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed

User Content: We may collect and store content that you post, upload, transmit, or otherwise make available through our website or services, such as comments, feedback, or testimonials.

Information from Third Parties: We may receive information about you from third parties, such as business partners, data providers, social media platforms, and advertising networks. This information may include:
• Demographic information
• Interest-based data
• Website usage information
• Social media profiles
• Marketing preferences

Special Categories of Data: We do not intentionally collect any special categories of personal data (such as details about your race, ethnicity, religious beliefs, political opinions, health data, biometric data, or criminal convictions) unless required by law or with your explicit consent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services:
• To provide, operate, maintain, and improve our website and services
• To develop new products, services, features, and functionality
• To process transactions and send related information, including confirmations, invoices, technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and requests
• To provide customer service and support
• To monitor and analyze trends, usage, and activities in connection with our website and services
• To detect, prevent, and address technical issues

Communication:
• To communicate with you about products, services, offers, promotions, and events
• To provide news and information we think will be of interest to you
• To send administrative information, such as changes to our terms, conditions, and policies
• To respond to your inquiries and fulfill your requests
• To process and deliver contest or sweepstakes entries and rewards

Marketing and Advertising:
• To deliver relevant website content and advertisements to you
• To measure or understand the effectiveness of the advertising we serve to you
• To send promotional materials from us or our affiliates and partners
• To make recommendations to you about goods or services that may be of interest to you

Legal and Security:
• To comply with legal obligations
• To enforce our terms and conditions
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
• To prevent fraud or criminal activity
• To verify your identity

Research and Development:
• To conduct research and analysis
• To create anonymous, aggregated, or de-identified data that we may use and disclose for any purpose
• To test, improve, and develop our products and services

Personalization:
• To personalize your experience on our website
• To deliver content and product and service offerings relevant to your interests
• To provide you with a seamless experience across all of your devices

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

4. How We Share Your Information

We may share your information with the following categories of recipients:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. These third parties are contractually obligated to protect your information and are restricted from using your personal information for any purpose other than to provide the services we have engaged them to perform.

Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions that may be of interest to you. These business partners will be bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

Affiliates: We may share your information with our affiliates (companies that control, are controlled by, or are under common control with us), in which case we will require those affiliates to honor this Privacy Policy.

Corporate Transactions: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.

Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

Consent: We may share your information with third parties when you have given us your consent to do so.

Aggregate and De-identified Information: We may share aggregate or de-identified information about our users with third parties for marketing, advertising, research, or similar purposes. This information does not identify individual users and is used to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.

Public Forums: If you post comments, images, and other content to a public area of our website, such as a blog, community forum, or social media account, your content will be viewable to others and may be indexed by search engines. We are not responsible for the information you choose to submit in these public areas.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Security Measures: The security measures we have implemented include:
• Encryption of sensitive information
• Secure Socket Layer (SSL) technology
• Firewalls and intrusion detection systems
• Access controls and authentication procedures
• Regular security assessments and vulnerability testing
• Employee training on data security and privacy
• Physical security measures for our facilities

Data Breach Procedures: In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law. We have procedures in place to respond to suspected data breaches, which include:
• Identifying and containing the breach
• Assessing the risks and impact
• Notifying affected individuals and authorities
• Implementing remedial measures
• Reviewing and updating our security practices

Your Responsibilities: While we take steps to protect your information, you also play a role in keeping your information secure. We encourage you to:
• Use strong, unique passwords for your account
• Not share your account credentials with others
• Log out of your account when using shared devices
• Keep your devices and software updated
• Be cautious when clicking on links or downloading attachments
• Report any suspicious activities related to your account

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access: You have the right to request access to the personal information we hold about you. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

Correction: You have the right to request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Erasure: You have the right to request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

Object to Processing: You have the right to object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

Restriction of Processing: You have the right to request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

Data Portability: You have the right to request the transfer of your personal information to another party. This enables you to receive your data in a structured, commonly used, and machine-readable format and to transmit those data to another controller without hindrance from us.

Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable data protection laws.

How to Exercise Your Rights: To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Response Timeline: We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

7. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers and data centers are located in various countries around the world, and we and our service providers may transfer your personal information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

Legal Basis for Transfers: When we transfer your personal information outside of your jurisdiction, we will implement appropriate safeguards and comply with applicable laws. These safeguards may include:
• Entering into standard contractual clauses approved by the relevant authorities
• Obtaining your explicit consent for the transfer
• Transferring to countries that have been deemed to provide an adequate level of protection
• Implementing binding corporate rules for transfers within our corporate group

Data Protection in Different Jurisdictions: We comply with data protection laws in the jurisdictions where we operate. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we will comply with applicable data protection laws when transferring your personal information outside of these areas.

Your Consent to Transfers: By using our website or services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than those of your country. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use our website or services.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Retention Criteria: The criteria used to determine our retention periods include:
• The length of time we have an ongoing relationship with you and provide our services to you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

Retention Periods: Different types of personal information may be kept for different periods:
• Account information: As long as your account is active, plus a reasonable period thereafter
• Transaction information: For as long as necessary to fulfill the transaction and for a period thereafter to address any disputes or legal claims
• Communication information: For as long as necessary to respond to your inquiries and maintain a record of our communications
• Marketing information: Until you opt-out or we determine that the information is no longer relevant
• Technical information: For a reasonable period to analyze trends and improve our website and services

Data Disposal: When we no longer need to process your information for the purposes outlined in this Privacy Policy, we will securely delete or anonymize your information. If we cannot delete your information for technical reasons, we will ensure that appropriate measures are put in place to prevent any further processing of your data.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.

Parental Consent: If we learn that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us.

Special Protections: In some jurisdictions, the age threshold may be higher than 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

Educational Services: If we offer services specifically directed at children, we will obtain parental consent and provide appropriate notices and protections as required by applicable laws.

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

No Control Over Third Parties: We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. The inclusion of any link does not imply our endorsement of the linked site or service.

Third-Party Cookies and Tracking: Third-party services that we use on our website, such as analytics providers and advertising networks, may use cookies and similar technologies to collect information about your use of our website and other websites. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Social Media Features: Our website may include social media features, such as the Facebook "Like" button or widgets such as the "Share" button. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.

Integration with Third-Party Services: We may offer you the ability to connect your account with third-party services, such as social media platforms or payment processors. If you choose to connect your account with a third-party service, we may exchange information with that service. The information we receive will depend on the policies of the third-party service and your privacy settings with that service.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Material Changes: If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. We encourage you to review this Privacy Policy periodically for any changes.

Your Continued Use: Your continued use of our website or services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If you do not agree to the changes, you should discontinue your use of our website and services.

Previous Versions: We will keep prior versions of this Privacy Policy in an archive for your review upon request.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

We are committed to addressing your concerns and resolving any questions or complaints you may have about our collection or use of your personal information. If you have a complaint, please contact us first, and we will do our best to resolve the issue.